- SHIPPING & RETURNS
SHIPPING & RETURNS
Many of our Freight charges have become cheaper especially the courier charges
1) All Prices are in Australian Dollars and include GST
2) We are happy to exchange within 30 days from date of purchase.
An additional freight fee will need to be charged unless the return is a result of our error.
We do not refund unless an error has been made on our part.
If you need to return an item, please Contact Us with your order number and details
about the product you would like to return.
We will respond quickly with instructions for how to return items from your order.
3) For all breakage claims, please contact firstname.lastname@example.org
A clear photograph of the damaged item must be sent by email and within 7 days of purchase.
4) Furniture Delivery and Installation in Sydney area.
Most deliveries are a $70 Fee for our well trained and delightful
Sirocco delivery men which includes installation of your Sirocco purchases.
This undervalued fee is subsidised by Sirocco
We are happy to assemble or disassemble and move other furniture items if required.
An additional fee of $25 every 15 minutes will be charged.
Please note due to our delivery schedule all extra work requires pre booking.
5) We deliver all over Australia and overseas.
Some products cannot be shipped to international destinations.
Please contact us to discuss the shipping options email@example.com
6) We reserve the right to contact you should the quoted freight be insufficient